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Bank or coffee bar? The relaxed atmosphere in ING Amstelveen's branch is designed to encourage dialogue between advisors and the bank's customers

Bank or coffee bar? The relaxed atmosphere in ING Amstelveen's branch is designed to encourage dialogue between advisors and the bank's customers

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Soundproof houses provide more private conversations in ING's Amstelveen branch

Soundproof houses provide more private conversations in ING's Amstelveen branch

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We love the simplicity of Het Gegeven Paard's promotional graphics

We love the simplicity of Het Gegeven Paard's promotional graphics

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Eye Candy's colourful store shelving doubles up as packaging, by simply adding a handle customers can carry their new eyewear home

Eye Candy's colourful store shelving doubles up as packaging, by simply adding a handle customers can carry their new eyewear home

Creneau


Hellebeemden 13 3500 Hasselt Belgium

creneau.com

Leading Belgian design consultancy Creneau have been around since 1989, designing interiors, identities and packaging. Early on they gained recognition for creating some really interesting pop-ups, events and exhibition spaces for a number of denim brands including Levi’s, Wrangler and Lee.

Today their spread is much broader and whilst they still work with a number of retailers, much of their work is focused on the design of interiors for the hospitality sector, working with restaurants, bars and hotel chains, and in addition to their HQ in Belgium they now have a second studio in Dubai.

In the age of digital banking, physical branches have seen a lot of change. Creneau’s concept for ING takes retail banking to another level, putting emphasis on personal contact and advice. Customers may question whether they’re in a coffee bar or a bank, regardless, it looks like a bank you’d actually enjoy visiting.

Creneau’s pop-up for the Tomorrowland Boutique is inspired by the music festival bearing the same name. The dreamlike space, with nuances of Alice in Wonderland, allows customers to explore Tomorrowland through displays of merchandise and a history room with videos, soundtracks and even a bar, providing total immersion in the festival brand.

Another of their distinctive concepts was their design for the optical store Eye Candy. The colour banded concept creates a point of difference, in a market where we are used to seeing white walls awash with backlit product. The shelf on which each product sits, becomes the packaging for the eyewear, with secondary compartments containing giveaways. So customers take away a part of the store with each purchase.

It’s hard to say what’s different about their approach, but the results are always thoughtful and engaging, often with a level of playfulness, that’s set just right for the brand.


Words by Abigail Lloyd Jones


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