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The Color Factory in Etude's beauty concept, engaging and interactive customers can even blend their own bespoke lipsticks

The Color Factory in Etude's beauty concept, engaging and interactive customers can even blend their own bespoke lipsticks

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Korea's Aritaum beauty store - with a playful and flexible concept that will change focus to make-up or skin-care dependent on the neighbourhood

Korea's Aritaum beauty store - with a playful and flexible concept that will change focus to make-up or skin-care dependent on the neighbourhood

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Their playful ‘home from home’ concept for ‘Marie’s Baby Circle’ celebrates parenthood and is especially targeted at first time parents, providing them with ‘need to know’ information in a relaxed store environment that encourages browsing and dwelling

Their playful ‘home from home’ concept for ‘Marie’s Baby Circle’ celebrates parenthood and is especially targeted at first time parents, providing them with ‘need to know’ information in a relaxed store environment that encourages browsing and dwelling

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The jaw dropping Primark Gran Via in Madrid with a river of digital

The jaw dropping Primark Gran Via in Madrid with a river of digital

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Sitting alongside fashion brands, Jaguar Land Rover and Rockar’s 'customer-first' concept in Westfield. With easy access to samples and vehicle information via digital screens along a central 'conversation table' and alongside each car

Sitting alongside fashion brands, Jaguar Land Rover and Rockar’s 'customer-first' concept in Westfield. With easy access to samples and vehicle information via digital screens along a central 'conversation table' and alongside each car

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Debut high street store for online brand Joe Browns. The retail concept is truly reflective of the website's persona

Debut high street store for online brand Joe Browns. The retail concept is truly reflective of the website's persona

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The marketplace concept of Paris' home department in Lima, provides a clear customer journey and features a 'box' pavilion at its centre

The marketplace concept of Paris' home department in Lima, provides a clear customer journey and features a 'box' pavilion at its centre

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2016 saw a cool new concept for O2 in Manchester and London

2016 saw a cool new concept for O2 in Manchester and London

Dalziel & Pow


5-8 Hardwick Street, London, EC1R 4RG

dalziel-pow.com

Over the past thirty years, Dalziel & Pow have established themselves as the most important design agency in the UK, with a global reach and a world class portfolio.

They also regularly rank in our top 5 global retail design agencies, when we are asked to recommend agencies by our clients.

Running through their portfolio is like taking a walk up any UK High Street, what with Argos, BHS, Currys, Debenhams, HMV, JD Sports, John Lewis, Oasis, Primark, Next, River Island, Timberland and Topshop, all having had the D&P treatment, many of them as long term clients.

Not only have they almost single handedly shaped the UK High Street, but their influence can be seen around the globe; from Paris in Chile, Mr Price in South Africa and Australia, Lindex in Scandinavia, Vestel in Turkey as well as numerous fashion projects in Dubai and China. The list is simply huge.

Every year sees a host of amazing projects for D&P.

In 2014 they did a hyper-digital new format for Argos, and a much needed redesign of Debenham’s Oxford Street Flagship and a first-rate new concept for Jigsaw, called Duke Street Emporium.

Other projects included a fantastic concept for the White Company, a redesign of the Timberland Flagship on London’s Regent Street and some amazing digital mapping at the Primark Flagship in Berlin.

2015 they produced gorgeous work for David Jones and Kikki K in Australia. They also brought Kikki K over to the UK with both pop up and permanent concepts.

Proving their skill with big box and value, D&P did new concepts for Danish value furniture chain JYSK, as well as a wonderful education concept for French DIY Brand Leroy Merlin.

Of course their most high-profile work has to be their flagships for Primark in Boston and in Madrid Gran Via – probably the most amazing digital fashion flagship in the world.

2016 was also a busy year; with a gorgeous new concept for O2 Mobile; a pioneering first Australia store for MRP; new concepts for Mamas and Papas and Danish fashion brand Pieces as well as a new hospitality concept for Oasis on London’s Tottenham Court Road and a premium Emporium for Jigsaw, with both design and materials commensurate with the grand surroundings of the newly refurbished St James’ Market.

In conjunction with Rockar they’ve also added a new digital showroom concept for Jaguar Land Rover in Westfield. Sitting alongside the best-known fashion brands it’s designed to change how we shop for cars, making it more consumer friendly by demystifying the process. More recently they also launched a concept for VW in Birmingham’s Bullring shopping centre, in line with the brand this is a more playful and engaging concept with an interactive wall, with elements that trigger films and animation to play providing visitors with numerous levels of information about the car, the marque and buying a new car as well as an appealing interior aesthetic, which is missing in so many automotive showroom environments.

D&P didn’t end the year quietly either; launching Missguided’s first store (in Westfield), as they made the transition, bringing the online brand to life on the high street with a very social store. The concept is high impact, high volume and highly Instagrammable! With a new store now open in Bluewater, the volume is definitely turned up to show sassy character of the brand.

Paris department store in Lima starts 2017 off, with a review of the brand’s tone of voice, introducing a conversational tone and new, more playful concepts for the men’s, sport and home departments. While back on home turf, we see the opening of Lululemon’s European flagship with its relaxing café area and concierge desk welcoming customers into the store. In South Korea they’ve opened two stores for Marie’s Baby Circle, creating atmospheric zones and lots of social spaces to support and bring together new parents. The store also features a pop-up space for monthly brand takeovers and they even offer prenatal classes and wellbeing activities in-store.

In South Korea, they have created new branding and interior for beauty retailer Etude House, targeting young women in their early 20s. The candy pink and white exterior plays host to a sophisticated exterior, spanning three floors the concept encourages experimentation to ‘find your look’, with opportunities to participate in demos and watch tutorials and event create your own personalised product. Aritaum provides a different type of colourful, also in Korea, its visually a more chaotic brand that appeals to the ‘make-up artist’ in you, with inspirational imagery and plenty of opportunities to play, experiment and take selfies against the Instagram wall with changing backdrops.

The number of brands that D&P work with just keeps on growing! A Georgian house setting provides the first high street home for mail order and online brand Boden. With a domestic feel, cheeky pops of colour and even Johnny Boden’s own voice in the lift, providing strong brand references for this very British fashion brand.

D&P are consummate retail design professionals; combining real creativity across design, branding, digital and art direction, with a solid understanding of business realities.

Absolutely first class as ever.


Words by Matthew Brown


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