Retail Safaris

We have been running Retail Safaris for more than 20 years. Nothing beats getting out into the wild to see real retail in action. Too many businesses spend too much time at their desks without getting out and looking at the bigger picture. So let us take you on a tour of the world’s most important and creative shopping streets.

London is our home town and as one of the most dynamic and vibrant cities in the world, it is our most popular safari destination. However, our network of global retail experts means that our retail safaris can be booked for any city. We have run safaris in New York, San Francisco, Tokyo, Seoul, Paris, Amsterdam, Milan, Barcelona and Berlin, and we are always keen to show our clients other cities that inspire us. How about Mexico City, Detroit, Sao Paulo, Shanghai or Sydney!?

It’s all about the trends

Our retail safaris are about more than visiting your competitors’ stores; our aim is to help you look at retail with a different set of eyes.

That’s why our safaris always begin with a trend presentation, tailored to your business. This then forms the structure for the tour, bringing the trends to life with insights that are relevant, practical and directly applicable.

A totally curated experience

Hospitality has become now a key global retail trend, and we believe that where you choose to eat and stay is as important to the safari experience as the store visits.

Our recommended hotels and restaurants directly relate to the trends and themes of the safari and help underpin the learnings of the tour – in the most delicious way!

If you are thinking about ways to inspire your team and get your business to think differently, say hello and find out more.

There’s only thing you need to remember if you book a safari with us; bring comfy shoes!

Retail Safaris

Our London Safaris begin with an immersive trends presentation to inspire the group and establish the trends that we will track during the day.

Retail Safaris

What people are saying…

  • As retail experience fans and professionals, we were excited that Echochamber was offering a retail safari, focused on the future of live/work/play ecosystems, as a precursor to DMI’s Design Management Conference in London. Not only did we enjoy ourselves immensely, but the safari exceeded every expectation. Matthew was extremely knowledgeable and communicative, provided just the right amount of context and history of the brands we were visiting, managed time and wish lists with great ease, and remained open to all of our questions and conversation starters. We would jump at the opportunity to participate in another safari.

    Miranda Fung & Ben Jensen, Eyelevel

  • The Retail Excellence Ireland Amsterdam trip was my first international case study & one which I thoroughly enjoyed. After attending Matthew Brown’s presentation at the last REI retreat, I was looking forward to seeing what he had in store for us… I wasn’t disappointed. The detailed knowledge that he had about each of the stores that we visited was remarkable. Every store we stopped in from large retails to small had something to offer us in terms of innovation and cutting edge retailing. It was also great to able to spend time rest of the group and share each other’s insights. I wouldn’t hesitate to recommend these case study to any retailer looking for ways to think outside the box.

    Fran Lawlor, The Orchard Garden Centre

  • I have had the pleasure of joining Matthew Brown on his study tours of London and Amsterdam and thought they were a wonderful insight into the variety of retail in those cities. Matthew has his finger on the retail pulse from the chains to the independents and manages to unearth real gems to support his insights on global trends in today’s ever changing retail landscape.

    Brian Goff, Green Foods

  • Yet again another excellent trip organised by Matthew. A very worthwhile action packed tour around the best that Amsterdam has to offer not just in the food/beverage sector but also very educational seeing how cutting edge retailers in other spheres operate, something which we all can learn from. Looking forward to the trip to Berlin already!!!

    Tony McVerry, Esquires Coffee

  • We enjoyed a London retail safari, organised by Matthew from Echochamber. Matthew prepared an inspiring and insightful presentation on the latest global retail trends. These trends were clear and he made an effort to translate this back to our daily reality. After his presentation Matthew guided us through London to see real life examples directly connected to his presentation and our wishes. We visited all kinds of retailers spread over a wide range of markets. At the end of the day we were tired of walking, but energised by all the impressions and insights. We feel confident to recommend Matthew.

    Nico de Jong, Country Marketing Manager, IKEA The Netherlands.

  • The presentations from Echochamber gave us a perfect platform for creating an internal view of the world around us, without us having to travel the world together in a big group. This, combined with a “live” shopping safari, was a great way of really getting the feeling of what’s happening right now. It all was packaged in a very friendly and caring way…and our sales increased immediately by 20%!

    Louise Von Gussich, Brand Director, Telia Sonera.

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